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Customer Services Officer

First Shanghai Securities Ltd

  • Company Industries:Financial Services

Job Information

  • Post Date:2018-04-06
  • Career Level:Entry Level
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Financial Services  Dealing & Trading  Order Processing & Operation / Settlement  

Job Description

Job Responsibilities:

  • To handle client account opening, input & maintain client information
  • To answer customers' enquiries via hotline and email in a professional manner 
  • To handle enquiries from Sales teams
  • Any other ad hoc projects as assigned

 Job Requirements:

  • Higher Diploma or above
  • Holder of SFC License for RA1, holder of RA2 will be an advantage
  • Minimum 1 year solid experience in Customer Services, preferably in brokerage or banking industry
  • Familiar with securities account opening procedure, knowledge in opening Corporate Account will be an advantage
  • Knowledge in mid-office / back office operations
  • Proficiency in both spoken and written English and Chinese (including Mandarin)
  • Proficient in MS Word, Excel and Powerpoint and Chinese word processing
  • Good telephone manner and patient
  • Candidate with more experience will be considered as Sr. Customer Services Officer

 

We offer attractive package including 5 days work, 2 months year-end bonus and medical insurance to the right candidate. Please apply with full resume stating present & expected salary and date available to: The Human Resources Manager by clicking APPLY NOW.

 

(Personal data collected would be used for recruitment purpose only.)

 

 

Company Info

First Shanghai Securities Limited is a subsidiary of First Shanghai Investments Limited, which is a listed company in Hong Kong. To cope with our expansion, we invite high caliber candidate to fill the following position:

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