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Services Category Manager

Schneider Electric Asia Pacific Limited

  • Company Industries:Engineering - Electrical/Electronic/Mechanical

Job Information

  • Post Date:2018-04-06
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Electrical / Electronics  

Job Description

The Power Solutions Advisor will report to the VP Power Solutions Business Development with a dotted line to the Senior Director Power Solutions Services and will own the deployment and execution of the Power Advisor Digitised Service plan offer for the assigned territories and, where necessary, will drive country specific adaptations in conjunction with the Line of Business for technical delivery and services.

Responsibilities 

You will be accountable for the delivery and industrialization of processes of Power Advisor Digitized Services through:

  •          Provide business development direction and coaching to drive a high performing service culture built around the Power Advisor Digitized Service plan offer and Service revenue pull through in the allocated region(s)
  •           Bring and promote deep Services offer, soft skills and customer focused mindset.
  •           Drive Countries and their Critical Power EcoXperts to collect high quality records of their Installed Base.
  •          Build Services business development plans with Countries and their Critical Power EcoXperts to convert Installed Base to Power Advisor Digitized Service plans and manage / report the service pipeline in target countries
  •           Build Installed Base campaigns with Countries to target / leverage offers such as upgrade to the latest PME/PSO versions
  •           Review and drive implementation plans for countries and providing guidance and cadence where required
  •          Drive prescription of services and attachment rate on new projects
  •          Prepare and share customer success stories.
  •          Provide targeted/custom training to countries and partners in Services and offers as needed to help them build critical mass
  •          Provide expert pre-sales support to the sales force on Power Solutions offer portfolio. Create value and differentiation by providing system & architecture expertise.
  •          Bring to Line of Business the voice of customer and technical evaluation of customer needs by segment, in order to make offer roadmap more attractive and differentiating.
  •          Contribute and support animation to the Power Solutions Exchange Community.
  •          Assess / develop competencies of operations and Critical Power EcoXperts to the required level. Provide/coordinate targeted/custom training as required
  •          Reporting internal and customer KPI metrics for the success of Power Advisor in the services space (recurrent services)

Requirements  

  •   Minimum 5 years of experience in providing service offers either commercial or in a specific region
  •          Bachelor of Engineering degree holder
  •          Extensive experience and expertise in commercial aspects of service sales / end user engagement
  •          Customer and Electrical Engineering / network application knowledge
  •          Extensive knowledge of customer and marketing intelligence
  •          Strong and passionate in engaging communicator at all levels and customer facing
  •          Proven ability to influence and convince key stakeholders
  •          Deep expertise in Offer management and operational marketing
  •          Have a background in transactional sales
  •          Project Management and Issue Resolution Skills
  •          Action driven and result oriented
  •          International work experience across multiple geographies is a plus
  •          Open to travel as needed

 We offer attractive remuneration package to the successful candidates. Interested parties please submit your application with your full resume and expected salary.

(Personal data collected will be used for recruitment purpose only)

Applications will be kept confidential and used for recruitment purpose only. The Company will retain the applications for a maximum period of six months and may refer suitable applicants to other vacancies within the Group.

 

Company Info

About Schneider Electric

Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. 

Our mission is to be your digital partner for Sustainability and Efficiency. 

We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.

We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. 

www.se.com 

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