Guest Service Officer
Princeton Residence (HK) Limited
- Company Industries:Hospitality / Catering
Job Information
- Post Date:2018-04-06
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Hospitality / Hotel Services
Job Description
Job Responsibilities:
- Perform daily operations of front desk
- Maintain professional guest relations.
- Conduct guest check-in & check-out procedure
- Handle enquiries, telephone operator and luggage delivery
- Handle and settle crisis promptly and tactfully when arises
- Deliver the highest level of personalized service to hotel guest
- Engage and interact with the guests
- Act as ambassador for the hotel to ensure guest satisfaction
- Friendly with smiling face, well groomed and team player
Requirements:
- Diploma or above in hospitality management or related disciplines
- 1 – 2 years' relevant experience in hotel front desk/ customer relationship
- Pleasant, presentable, confident with outgoing personality
- Good command of spoken English, Cantonese and Mandarin
- Fresh graduates / Less experience will also be considered
We offer competitive package to the successful candidate . For interest parties, please submit your detailed resume with current and expected salary by clicking "APPLY NOW"
Company Info
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