To cope with our continuous business growth, we are now seeking for an experienced hands-on sales manager to lead our young and dynamic internal sales team.

What you need to bring to the role

• Lead a team to process all incoming enquiries & orders from different sales channels.

• Focus on telesales and close deals over email & phone.

• Drive the team to exceed individual and team sales targets and KPIs

• Actively promote company products & Services, upsell & cross-sell in every opportunity, consistent follow up and build rapport with customers.

• Formulate & execute sales strategies & KPIs to raise customer loyalties, grow existing accounts, increase average order value, improve service quality and identify new business opportunities.

• Oversee the daily sales operations, ensure all workflows and policies are being followed and managed by exceptions.

• Coach and grow the team with on-job training on product knowledge, sales technique, telephone skill & etc.

• Identify the potential area for process improvement.

• Prepare report, analysis & report to the management team

• Motivate & build a team culture of continuous improvements.

Requirements:

• Minimum 5 years relevant experience in Sales/Telesales industry with minimum 3 years at supervisory level.

• Must have experience in managing a team of 10+.

• Have superior communication skills & interpersonal skill.

• Passionate, thrive on stress and able to work in a fast-paced environment.

• High sense of responsibility, aggressive, attention to details, diligent and work independently

• Proficiency in speaking of English & Cantonese.

Remuneration Package:

• Discretionary bonus, staff referral bonus
• 10-14 days annual leave
• Bank holidays, birthday leave, marriage leave, paternity leave, compassionate leave
• Medical insurance
• On-the-job training
  
• 5 days work per week