Responsibilities:

• To handle customer enquiries and complaints received via email, live chats and social media platform from international markets
• Ensure customer queries and feedback are quickly and effectively resolved with courtesy
• Able to work on shift including weekends and public holidays with compensated leave
• Assist in ad hoc projects assigned by the Management

Job Requirements:

• Good spoken and written English
• With working experience in handling customer enquiries via email / live chats / social platform is an advantage
• Good PC knowledge and typing skills
• Independent, self-initiated and well-organized
• Customer-oriented with good communication skills is essential
• Excellent service attitude with good interpersonal, communication and team skills
• 5.5 days work: 06:00-15:00 (Mon-Fri) & 06:00-10:00 (Sat.)

We offer discretionary bonus and 11 days annual leave. Interested candidates please send full resume, expected salary by clicking "Apply Now".

Personal data will be used for recruitment purpose only.