Job Responsibilities

• žSupervise the team to perform the daily administrative activities (i.e. payments, letter correspondence, filling, scanning, data input, etc.) 
• Monitor the staffs to handle the work and payments in efficient and effective manner, and also adhere with the company guidelines
• Ensure the tasks be completed within the services standards and the high accuracy rate
• Handle the complaints and inquiries from teammates
• Manage team resources, enhance staff competencies and develop their potentials through training and regular coaching
• Interacts with management to provide feedback and recommendations for continuous services improvement
• Take implementation for those agreed actions on work process improvements and new business processes
• Arrange the claims documents for Audit purpose whenever required
• žPrepare the reports and logs for management in monitoring the daily services
• Provide the support on the general office administration and other teammates
• Coordinate with regional teams to smoothen the operation of claims and administration area in cross countries

 Education & Experience

• Degree holder in related discipline
• At least 5 years’ of relevant experience in which 2 years at supervisory level
• Experience working at Financial Institution will be an advantage
• žAble to supervise and lead a team of 10 to provide administration support to clients (including end users)
• žStrong sense of responsibility with excellent communication, interpersonal and organizational skills
• Self-motivated, detail-oriented
• Proficient in written and spoken English and Chinese, including Putonghua
• Proficient in MS Office applications including Excel
• Immediate available is highly preferred

We offer attractive remuneration package including medical & Life Insurance benefit, birthday leave and discretionary annual bonus, etc.

Interested parties please send resume indicating current, expected salary and availability to HR Department by clicking "Apply Now".