Responsibilities:

• Assist sales & service team in customer related issues, supports the order generation, order fulfillment and management of installed base process with regards to all tasks relevant for customer communication and order management (e.g. offering, tendering, order entry, demo unit process).
• Preparation and follow up of quotations/tenders for standard business transactions – according to the instructions of the sales/service team (offer / service contract preparation).
• Maintenance / service contract administration (e.g. scheduling, documentation of service reports, data analysis).
• Provide the administrative and clerical duties support, e.g. data entry, documents filing and sorting
• Inventory management, conduct audits to identify and assess deficiencies in the internal controls and risk management
• Handle day to day office administrative duties such as office equipment & supplies arrangement, warehouse, all-rounded HR functions and other ad-hoc assignments
• Handling and follow up of internal and external customers’ enquiries.
  
  

Requirements:

• Higher Diploma or above.
• Minimum 2 years of working experience in front line support or customer services in Healthcare industry or private clients section.
• Preference will be given for candidate with medical product registration experience.
• Preference will be given for candidate with SAP experience.
• Proficiency in spoken and written English, Chinese including Putonghua with strong communication skills.
• Good in Microsoft Offices (Word, Excel, PowerPoint, Access),
  
  

Interested parties please apply with full resume, current and expected salary by clicking "Apply Now".

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