Collection Manager, Credit Card Centre (Ref: CCC-CM-AL-JDB)
Industrial and Commercial Bank of China (Asia) Limited
- Company Industries:Banking
Job Information
- Post Date:2018-04-16
- Location:Not Specified
- Employment Type:Full Time
- Job Function:Others Credit Collection Order Processing & Operation / Settlement
Job Description
Responsibilities:
- Implement service initiatives for uplifting the quality of the service of Collection
- Manage the servicing loan portfolio in relation to debt collection of credit card and to ensure compliance of the required standard
- Training employees in collection policies and techniques
- Handle difficult collection problems
- Maintain delinquency ratio in lie with market
- Liaises closely with law enforcement and collection agencies
- Prepare collection reports to the HKMA monthly
- Audit collection agency’s performance
Requirements:
- University or equivalent
- 10 years’ solid collection experience in credit card, of which 5 years must be at supervisory level
- In depth knowledge with consumer credit collection policies, process as well as applicable laws and regulations
- Good judgment and analytical ability
- Good communication and writing skills; Ability to speak with authority
- Good spoken and written English and Chinese, including Putonghua
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Company Info
Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is a licensed bank incorporated in Hong Kong. It has 53 branches, 18 “Elite Club” Wealth Management Centres and 4 commercial business centres in Hong Kong. It is principally engaged in banking, financial and other financial related services with focus on retail banking, commercial banking as well as corporate banking business. Chinese Mercantile Bank and ICBC (Asia) Investment Management Company Limited, the wholly-owned subsidiaries of ICBC (Asia), are specialized in the RMB services in Mainland China and the investment management businesses with a focus on Asia respectively. ICBC (Asia) is the flagship of Hong Kong banking business of Industrial and Commercial Bank of China Limited, the largest commercial bank in Mainland China (in terms of total assets).
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