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Technical Support Engineer

QubicaAMF Worldwide, LLC

  • Company Industries:Manufacturing

Job Information

  • Post Date:2018-04-13
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Electrical / Electronics  IT Project Management / Team Lead  Network & System  

Job Description

Responsibilities

  • Perform in-house and on-site technical support to contractors and end customers
  • Handle project coordination, installation supervision, T&C and handover process
  • Conduct trainings and seminars to contractors and end customers
  • Support sales teams to provide pre-sales and after sales services
  • Analyze technical issues, problem solving and handle warranty claims                     
  • Work closely with international technical teams and headquarters to resolve any issues
  • Handle ad-hoc job tasks as assigned                                       
  • Ocassionally travel to China and overseas    

Requirements

  • Diploma or above in IT with good knowledge on Electronics
  • Minimum 2 years experience in technical support, maintenance service or project management
  • Hands on experience on system network, Internet technologies and Windows
  • Basic knowledge on Linux and SQL Database
  • Experience or know how on mechanical automation is an advantage
  • Self-motivated, customer-focused, teamwork and strong sense of responsibility
  • Good Interpersonal skill, good command in written and spoken in English and Putonghua
  • Participate on-site technical and product trainings

We offer 5-day work, attractive package, travel allowance and good career training to right candidate. Interest parties, please send full resume with expected salary by clicking "Apply Now"

Company Info

Established over 75 years, QubicaAMF Worldwide is the world’s leading manufacturer and marketer of bowling and mini bowling products.  With U.S. headquarters near Richmond, Virginia and European headquarters in Bologna, Italy, the company offers a complete line of high-quality, innovative solutions for new and existing bowling and entertainment centers.

To cope with our continuous growth, we invite high caliber candidate to fill the following vacancy immediately.

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