Business Analyst/Application Consultant – Microsoft Dynamics CRM
Tectura Hong Kong Ltd
- Company Industries:Information Technology
Job Information
- Post Date:2018-04-18
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Business Analysis / Data Analysis Support Technical / Functional Consulting
Job Description
Job Responsibilities:
- Act as an Application Consultant of Microsoft Dynamics CRM in order to deliver excellent consulting services to different clients
- Becoming a functional master of Microsoft Dynamics
- Participating in implementation projects providing consulting services to clients, including training, business requirement analysis, system design, system testing, support and maintenance
- Design and coordinate the integration of our enterprise applications implemented using different technologies and platforms
- Ability to analyze client requirements and objectives to determine how software can best meet client’s requirements and objectives
- Provides pre and post sales support
- Test and QA developments
- Perform first tier troubleshooting and problem resolving
- Able to isolate IT related problem and escalate to next level support when required
- Perform other consulting and support related duties as assigned
- Work very closely with our local and regional team of professional consultants
- Assist in the preparation of service estimates and project plans
- Liaise with product vendors on any issues relevant for our customers or Tectura
- To maintain, review and improve the internal standards and systems used within Tectura
- Ensure timesheets are entered accurately on a timely basis
Job Requirements:
- Holding a degree in any relevant area like Business Administration, Accounting, Logistics Management, Manufacturing/Production, etc. will be an advantage
- Having at least 2 years' hands-on experience with any CRM system is required
- Having experience on Microsoft Dynamics is an absolute advantage
- Should be fluent in English (both spoken and written) and good in Mandarin
- Excellent analytical and problem solving skills
- Should possess very good communication and presentation skills
- Have to be initiative and be able to work independently
- Must learn fast and enjoy working in a fast-paced environment
- Willing to travel to PRC occasionally
We provide:
- Career Growth
- 5-days work
- On-the-job Training
- Opportunity to work with multiple Microsoft software products
- Regional & Global experience
- Excellent Company Culture
Company Info
Tectura® is an Asia regional provider of business consulting. We apply our industry knowledge and best practices philosophy to provide Microsoft Dynamics®-based ERP, CRM and technology solutions. Our diverse clientele includes mid-sized companies and larger enterprises in the manufacturing and distribution, retail services, and Life science industries.
Explore your CAREER with us!
Learn more at: www.tectura.com.hk
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