Job description:

• Provide first level problem determination and remote support to end users
• Assist to create an incident ticket through Customer helpdesk system and dispatch or escalate the calls to designated support team
• Responsible to perform the routine operation, service request and backup task followed the procedure guide provided by Customer
• Shift duty from Monday to Saturday is required

Requirement:

• Form 5 or above
• Certificate/Diploma holder in computer studies, information technology or related qualifications
• Knowledge of PC, Windows Platform (Win 9x, NT, 2000 & XP), Desktop Hardware Configuration, Internet Browser, Anti Virus Application and Desktop Productivity Applications (e.g. MS Office suite)
• Strong in software support is an advantage
• Able to work independently

Location:

International Commerce Centre

Working Time:

Morning Session: Monday                    06:00 – 16:00

                         Tuesday to Friday        07:30 – 16:00

                             Saturday                  07:30 – 14:00

Evening Session: Monday to Friday        15:30 – 23:30

Night Session: Monday to Friday             23:00 – 08:00

Salary

Salary negotiable 

We offer an exceptional benefits package and the opportunity to work in a challenging and stimulating environment. Please submit resume with expected salary and availability to us by e-mail to us.

If you are not contacted within 4 weeks of submitting your resume, your application will be filed for 6 months and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us. It may be necessary from time to time for certain information about you to be disclosed to our other offices, or to agents or third parties, for purposes relating directly or indirectly to your application for employment with us