Responsibilities:

• Conduct meetings with clients to collect business requirements and provide consultation for CRM and loyalty systems requests
• Handle document of the business requirements specification, and functional specification.
• Ongoing review and make recommendations for future enhancements to ensure client’s needs and ICLP business interests are addressed
• Prepare QA plan, conduct QA testing and supporting clients on every steps of the User Acceptance Testing stage.
• Monitor and manage system development process among internal stakeholders to ensure delivery of a cohesive quality product.

Requirements:

• Degree in Computer Sciences, Information Technology, Information Systems or related discipline
• 2-5 years relevant working experience as Business Analyst or solid experience in coordinating/managing web-based application design, quality testing and UAT on B2B and B2C software application development
• Experience in CRM project in hospitality, retail or airline industry is an advantage
• Solid knowledge/experience on web base system
• Experience in agency working environment is an advantage
• Proficiency in MS PowerPoint, Excel, Project and practice of proper documentation
• Good problem solving and analytical skills
• Good communication and language skills in both English and Cantonese
• Willing to take initiative and work independently
• Attention to details, intuitive and able to deliver accurate results

ICLP offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Please send full resume (MS word) with latest and expected salary by clicking apply now.

You may lose the chance of an interview if you don’t provide the above required information. (Please note that only those short-listed will receive a reply). Learn more about ICLP at www.iclployalty.com