Job Responsibilities:

• Provide end-user technical and administrative supports on computer software and hardware

• Ensure the compliance and implement IT security controls as according to Regional / Local policies and standards
• Perform troubleshooting and problem resolution
• Prepare system documentation and reporting
• Responsible for liaising with internal users and external users to collect user requirements and propose suitable solutions in a cost-effective manner

• Assist in conducting IT projects
• Assist in reviewing and improving the existing IT infrastructure environment

 Job Requirements:

• Degree holders in Information System, Computer Science or related disciplines
• Minimum 3 years relevant experience in a technical support role, experience in logistics/ transportation industry or multinational companies is preferred

• Certificate holder of CCNA / MSCE is preferred
• Hands-on experience in Switch, Router, Firewall, network monitoring and troubleshooting

• Familiar with Microsoft products
• Aggressive, independent and result-oriented and able to work under pressure
• Good communication and interpersonal skills
• Good command of both written and spoken English and Chinese
• A proactive problem solver with customer focused mindset