A LITTLE ABOUT US

The mission of The Nature Conservancy is to conserve the lands and waters on which all life depends. Since our founding in 1951, The Nature Conservancy has protected more than 117 million acres of land and 5,000 miles of rivers worldwide — and we operate more than 100 marine conservation projects globally. We have more than 1 million members and dedicated staff working in all 50 United States and more than 30 countries around the world — we are everywhere you want to be! Visit www.nature.org/aboutus to learn more.

YOUR POSITION WITH TNC

If you are interested in putting your IT skills to work for a great cause with great people, this is your opportunity. The Nature Conservancy (TNC), one of the world's most trusted and effective global conservation organizations, is looking for a field IT support engineer.

ESSENTIAL FUNCTIONS 

Based in our Hong Kong office, you will provide administration and support of IT infrastructure for our programs located in Hong Kong, China, Mongolia and Myanmar. You will also perform an important role as a technology consultant for our conservation, fundraising and operations teams. You will be an integral part of a professional IT infrastructure and support team located across TNC’s Asia Pacific region and around the globe.

RESPONSIBILITIES AND SCOPE

• Purchasing and inventory management of computers, servers, network and other office technology.
• Onsite and remote support for IT infrastructure and services.
• Development and maintenance of infrastructure plans including data management and backups, incident response and disaster recovery, and equipment forecasting and budgeting.
• Development and delivery of staff communications and training for IT infrastructure, data management, etc.
• Project management and implementation of global and regional technology initiatives including enterprise systems, collaboration solutions, videoconferencing, etc.

MINIMUM QUALIFICATIONS

• Associates degree along with 2 years’ experience in operations or equivalent combined.

• Experience with MS Office software, Windows and Macintosh environment.
• Experience manipulating, analyzing and interpreting data.
• English and Mandarin fluency required. Cantonese fluency is a plus.

DESIRED QUALIFICATIONS

• Excellent customer service and communications skills, experience supporting staff from a wide variety of backgrounds, cultures and technical experience.
• Experience with Windows and Mac PCs, servers and NAS devices, phone systems and network equipment. SharePoint and ITIL experience is a plus.
• Bachelor’s degree (or equivalent) and five years IT administration and support experience.
• Experience remotely supporting customers and systems located across multiple sites and time zones.
• Ability and willingness to travel to TNC sites across Asia including China, Mongolia and Myanmar; and occasional travel to the United States. Travel may exceed 12 weeks per year (25%).

HOW TO APPLY

Visit www.nature.org/careers to apply (Job ID: #46427). 

All applications must be submitted prior to 11:59 a.m. Hong Kong Time on April 28, 2018.

The Nature Conservancy is an Equal Opportunity Employer