Job Duties: 

• To create and maintain all group customer records, process group policy administration issues accurately
• To ensure the department can achieve all targets for quality, productivity and compliance
• Monitor and ensure all cases are assessed and evaluated against the terms of the policy 
• Handle distributions enquiries with quality manner,
• keep track of work volume and report if any irregularities.
• Participate in projects and system enhancements to enhance operational efficiency
• Support ad-hoc projects assigned by supervisor

Job Requirements :

• F.6 or above
• 3 years' relevant experience in policy administration in medical/life insurance areas
• Preferably pass in IIQA Exam (Paper I & II) or relevant qualifications
• Basic medical knowledge, for example, diagnosis, benefit types, claims procedures
• Customer-centric
• Good interpersonal, communication and time management skills are required on achieving results and successful outcomes
• High levels of integrity and trust
• Fluency in written and spoken English and Cantonese is required
• Proficiency in MS office applications and Chinese Word Processing

 Please write in to christy.so @recruitexpress.com.hk with your full resume (in MS-Word Format), stating your current and expected salary, and availability. Alternatively, please click the "Apply Now" button below or call Christy at (852) 21750698 for a confidential discussion of this job and other similar job opportunities.