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Senior Services Operations Supervisor (Ref: 180255)

Ngong Ping 360 Limited

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2018-04-12
  • Career Level:Middle
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Public Relations - Event Management  Property Management  

Job Description

Duties

Reporting to the Services Operations Manager, your major responsibilities include:

  • Oversee the daily operations and monitor cleanliness of the Ngong Ping Village and attractions
  • Provide on-site supports to all events, live performances, MICE or other corporate events
  • Arrange and coordinate the repair & maintenance works of  facilities in the village
  • Manage a team to ensure the quality of services to guests and maintain good relationship with tenants and stakeholders
  • Handle contingency and incidents
  • Develop and implement staff training program and prepare routine reports
  • Handle any ad hoc projects assigned by the management if required.

Requirements

  • Degree holder with at least 3 years’ related supervisory experience. Prior experience in tourism and event management, or property management field is preferred
  • Presentable, guest service oriented and possess strong leadership and interpersonal skills
  • Able to deliver training solutions as well as lead team members to ensure all training activities are of good qualities
  • Self-motivated, detailed minded, well-organized, teamwork, able to work independently under pressure and work in shift duties.
  • Fluent in both spoken and written English and Chinese. Putonghua is an added advantage
  • Well versed in MS Office & demonstrate professional language proficiency, both in English and Chinese.

We offer competitive remuneration packages, fringe benefits including free travel on MTR, general public holidays, 12 days annual leave, discretionary bonus and comprehensive training and career opportunity to the successful candidate. 
 
Please submit your application addressing the aforementioned position and anticipated salary by clicking 'Apply Now', by fax to 21092896 or by mail to Human Resources and Corporate Services Department, P.O. Box 147, Tung Chung.

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All applicants' information will be destroyed after 12 months

Company Info

Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation.  Its principal business is to operate the Ngong Ping Cable Car and Ngong Ping Village.   Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong.  Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to apply for the following position:

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