IT Support Officer - Data Centre and Helpdesk
HGC Global Communications Limited
- Company Industries:Telecommunication
Job Information
- Post Date:2018-04-18
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Telecommunication / Wireless / Radio Support Network & System
Job Description
Requirements:
- Diploma in Computer Studies or related disciplines
- Minimum 1 year working experience in computer & data network operations, experience in telecom industry, data centre or helpdesk centre is definite an advantage
- Good command of written and spoken Chinese and English
- Responsible, self-motivated, team player and willing to work under pressure
- Shift duty is required with shift allowance
- Work Location: Shatin
Responsibilities:
- Provide technical support services to internal users & external customers
- Handle helpdesk phone calls and call registration into helpdesk system
- Conduct daily system operations
- Perform monitoring on data centre networks & systems as well as facilities status
- Coordinate with vendors in problem fixing
- Create and maintain helpdesk analysis report and records
(Fresh graduates are welcome to apply and on-the-job training will be provided)
We offer competitive salary package and career development opportunity. Interested parties, please quote our reference number and apply with full resume, present and expected salary, by clicking "APPLY NOW".
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.
Company Info
HGC Global Communications Limited (HGC) is a leading Hong Kong and international fixed-line operator. We own an extensive network and infrastructure in Hong Kong and overseas and provide various services. Our business covers 23 overseas offices in 5 continents, provides telecom infrastructure service to other operators and serves as a service provider to corporate and households. We provide full-fledged telecom, ICT solutions, data centre and broadband services for local, overseas, corporate and mass markets. We own and operate an extensive fibre-optic network, five cross-border telecom routes integrated into tier-one telecom operators in mainland China and connect with hundreds of world-class international telecom operators. Macroview Telecom Limited, a leading digital technology and IT infrastructure solutions provider is a HGC Group Company.
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