We are currently seeking Customer Services Specialist for our Hong Kong Call Center of Excellence. 

Responsibilities: 

• Conduct accounts receivable phone calls, prompting business customers for payment of past due invoices
• Gather data and document proper systems per customer requirements
• Communicate via telephone, e-mail and fax to our client’s customers to update the status of their accounts
• Any other duties as assigned 

 Job Requirements:  

•  Tertiary education or above
• Customer Service and/or Collections experience preferred
• Ability to work in a fast-paced environment and possess multi-tasking skills
• Proactive, self-motivated and with good communication skills
• Native Japanese speaker; proficiency in spoken and written English a must
• Good PC skills in MS Office
• Holder of valid Hong Kong Work Visa (foreign nationals)  

We offer a competitive remuneration package, group medical insurance, 5-day work and challenging career path to the right candidate. Should you are interested in joining our growing team, please send resume with your expected salary to us. 

For more information of our organization, please visit http://www.rms.hk/ and http://www.iqor.com/. 

All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 12 weeks may consider their applications unsuccessful. 

IQOR is an Equal Employment Opportunity employer.