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CUSTOMER SERVICES OFFICER (E-commerce Department) - REF : CSO-418/18

Pacific Air (HK) Limited

  • Company Industries:Others

Job Information

  • Post Date:2018-04-19
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Manager  Supply Chain  Others  

Job Description

Responsibilities:

  • Manage customers’ enquiries and prepare sales quotations.
  • Follow up on customers’ requests, complaints and claims. 
  • Prepare weekly and monthly sales reports to the management.
  • Perform clerical and administrative duties including data entry, invoicing, rate filing, and any other ad hoc duties as assigned.
  • Working location : Tsimshatsui

Qualifications:

  • Excellent command of both spoken and written English, Chinese and Mandarin.
  • Diploma or above in Supply Chain & logistics industry preferable.
  • Minimum 1 year working experience in express/airlines/airfreight forwarding sectors.
  • Excellent inter-personal & communications skills.
  • Proficient in PC applications and MS Office (Excel, Word, PowerPoint, Outlook etc.).
  • Customer-oriented, hardworking, responsible, self-motivated, and mature.
  • Ability to work independently and to work under pressure with tight deadlines.

Benefits

Attractive remuneration package including annual leave, medical insurance, double pay and discretionary bonus will be offered to the right candidate.

Interested candidate, please send your resume, current and expected salary to our personnel department attention by clicking "Apply Now".

Personal data collected will be used for recruitment purpose only.

Website: http://www.pacificair.hk/

Company Info

Pacific Air (HK) Limited, a Hong Kong based company, is a professional and dedicated General Sales and Services Agent (GSSA) serving our client airlines in both the passenger and cargo capacity with regional coverage.  We provide a complete range of airlines services and work in partnership with our clients using our expertise in passenger and cargo business to support daily sales, operational, and customer service needs. 

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