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E-Commence, Detention and Demurrage Specialist, Region Asia Pacific Ref: TR2018-013r

Hamburg Sud Hong Kong Limited

  • Company Industries:Others

Job Information

  • Post Date:2018-04-18
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Shipping  Product Management / Business Analyst  Others  

Job Description

Trade Department– Hong Kong

Report to: Manager, Tender & E-Commerce, Asia Pacific

Job Description:

E-commerce:

  • To coordinate all new E-commerce project / initiative in Region Asia Pacific
  • To manage and assist Area offices in delivering agreed e-penetration targets for the year
  • To increase awareness , provide training and promote use of E-commerce products
  • To monitor operations for service quality, insuring all electronic products are delivered within established quality standards
  • To provide ecommerce support, daily account maintenance, customer follow-up, trouble-shooting and managing customer complaints
  • To perform competitive analysis and market research on the e-commerce market landscape
  • To assist the E-Commerce Manager to fulfill product and department objectives
  • Other duties as assigned

Detention and Demurrage:

  • To coordinate with headquarter and Area offices to ensure detention and demurrage process is handled in efficient and effective manner
  • To provide technical and application support for the company’s practice , D&D systems and related applications
  • To setup standard operating procedures for RAP detention and demurrage
  • To perform business analysis and reporting
  • To assist with the development of DnD business plans and implementation of strategic initiatives
  • Other duties as assigned

Qualifications:

  • University graduate
  • 2 years’ work experience in Shipping related industry
  • Fluent in English (both written & spoken)
  • Cantonese/Mandarin language is preferable
  • Be a motivated self-starter
  • Sound knowledge of internal systems
  • Good working understanding of MS Word & Excel
  • Communication and interpersonal skills
  • Result orientated
  • High level of flexibility

We offer a competitive remuneration package to the right candidate.

Please apply with full resume in PDF format with expected salary by clicking "Apply Now".

Personal data collected will be used for recruitment related purpose only.

Company Info

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