Our client is an US based Banking corporation provides a full range of banking products for business and personal needs is seeking for a Project Admin officer – Banking to support their daily operations.

Responsibilities:

• Handle calls/ mails from merchant clients & Wirecard RMs
• Answer and follow up enquiries from merchants & Wirecard RMs.
• Assist to conduct merchant due diligence and compliance checking. 
• Support daily operation like a/c maintenances & transaction refund /adjustment

Requirements:

• Secondary school certificate holder
• At least 1 year experience in admin/ CS experience
• Familiar with Cards products is preferred.
• Dedicated and good team spirit.  
• Assist team to handle merchant & RMs inquires/ complaints.
• Strong customer service, interpersonal and problem solving skills.
• Immediately available is preferred

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