Job Purpose

Provide sales support to CITICfirst Relationship Managers (CRM) on maintaining a high standard of customer and sales services for our affluent customers, and handling daily administration support in the Branch.

Key Responsibilities

• Assist CRMs to acquire businesses from affluent customers through providing superior sales and service support.
• Assist CRMs to scrutinize and make intelligent examinations of daily computer reports regarding customer portfolios.
• Handle account opening and applications of all banking products and services of affluent customers.
• Facilitate sales, service monitoring by up-keeping all necessary data tracking and system input.
• Manage the concierge of Branch to greet, serve and direct customers.

Requirements

• Secondary education or above.
• Minimum 2 years of relevant experience in retail banking.
• Good knowledge on banking products and services.
• Self-motivated and eager to provide quality customer service.
• Good command of written and spoken English and Chinese.

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.