Key Responsibilities

• Assist Branch Service Manager to monitor counter service performance and motivate the team to achieve business target.
• Maintain effective counter service operation and ensure smooth branch operation.
• Provide quality service to our customers; pro-actively giving feedback, ideas and recommendations for improvement on service quality and work processes.
• Support the Branch management to meet the assigned business target through cross-selling and promotion activities.

Requirements

• Post-secondary education or above.
• Minimum 5 years experience in counter service and 2 years supervisory experience in retail banking operations.
• Good knowledge on banking products and services.
• Self-motivated with good sales and service orientation.
• Good interpersonal and communication skills.
• Detail-minded and able to work under pressure
• Good command of written and spoken English and Chinese (including Putonghua).

For more details about career opportunities with the Bank, please visit our website http://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.