Responsibilities

• Responsible and supervision for the customer service team.
• Develop, motivate, coach and monitor the team members to ensure the highest quality of service to our clients.
• Handle customers’ complaints.
• Support implementation of online ordering platform.
• Prepare management report for management review.
• Monitor payment from clients.

Requirements

• College degree or equivalent.
• 6 to 8 years relevant working experience, with at least 3 year managerial experience.
• Excellent communication, negotiation and presentation skills.
• Self-motivated and aggressive, Mature, strong leadership and high responsibilities.
• Good command of written & spoken English.
• Experience in printing, woven label is preferable.

Candidates with less experience will be considered as CS Supervisor

We offer a competitive remuneration package to successful candidate. Interested parties please send your full resume and expected salary by clicking ‘Apply Now’.