Key responsibilities:

• Guide, support and train regional and local country teams in online analytics as the subject matter expert and evangelist
• Manage the overall delivery of a variety of analytical tasks and projects ranging from simple dashboard reporting to segmentation exercises
• Design and implement a process to ensure consistent quality and accuracy of analytics results
• Address data inaccuracies that arise by tracing root causes to source and managing engineers to resolve issues
• Manage the development and maintenance of ongoing reports summarizing the performance of various websites
• Conduct project-based funnel analysis to measure customer behavior and website performance
• Taking a data-based approach, identify enhancements and optimization opportunities for website design and functionality
• Manage the develop a framework for analytics-driven A/B testing
• Merge and manage various data sources spread across different systems and glean meaningful trends and insights
• Create management reports that include written and rich graphical representation of analysis for easy comprehension

 Requirements:

• Degree Holder in eCommerce, online management or data-science related disciplines
• Minimum 5 years of hands-on online analytics experience with Regional exposure or MNC companies
• High proficiency in MS office, Google Analystics are definite advantage
• Proficiency in spoken and written English (mandatory)
• Fluency in Chinese, Japanese, Korean or other Asian languages would be an advantage
• Experience in conducting funnel and customer pathway analysis, with executable recommendations
• Strong presentation and interpersonal skills
• Good planning skills and have a well-organized approach to prioritizing deliverables
• Must be a self-starter who can own and manage the Analytics function in the organization with minimal supervision

We offer a competitive package, benefits and remuneration. Please apply with full resume by stating the latest and expected salaries and availability date to the Human Resources Manager, 25/F Tower 2, The Gateway, Harbour City, 25 Canton Road, Tsim Sha Tsui, Kowloon, by fax to 2116 9225 or by clicking ‘APPLY NOW’, please visit our website at http://www.samsonite.com.hk.  All personal data collected is for recruitment purposes only.