Customer Service Officer (Corporate Banking/5 days work week/no shift duty)
Epro Telecom Services Limited
- Company Industries：Telecommunication
Job Information
- Post Date：2018-04-20
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time
- Job Function：Customer Service - Supervisor/Officer
Job Description
Responsibilities
- Handle phone enquires and complaints from Corporate Banking Customer
- Resolve customer complaints and urgent matter via phone
- Conduct contact center administrative work when necessary
- Understand customer needs and recommend appropriate solutions
Requirements:
- Degree or Diploma Holder
- Experience in Corporate Banking Customer Servicing would be advantageous
- Customer oriented and positive attitude
- Fluent in Cantonese is a must. (Fluent English and Mandarin is an advantage)
- Proficient in PC skills including Microsoft Office applications
About Work:
- 5 days per week
- Working Hours: 09:00-18:00
- Working Location: Quarry Bay
- Comfortable working environment
- Paid professional training
- Career prospect
All personal data collected will be kept confidential and used only for recruitment purpose. All data will be destroyed after completion of application process. Interested parties please send your CV to Apply Now
Company Info
Epro is a pioneer in local outsourcing services business, our clients include the local government, MNC and local brands which we serve with full suite of customer services and contact centre solutions. We have solid reputation in the industry and established strong long term working relationship with our clients.
We value our staff and offer desirable career path and development for our talents. We have been a Caring Company for almost ten years and are committed to responsible environmental, social and governance practices.
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