海外工作機會(馬來西亞) - Call Center Cantonese Customer Service 呼叫中心電話客戶服務员 

We love to hear from you if you are:

• Native Hong Kong Cantonese Speaker
• Minimum 1 year Call Center Customer Service Experience
• Diploma or University Graduate
• Willing to work 24 hour shifts

Work Location: Kuala Lumpur,Malaysia

Industry: BPO Call Center

Job Description & information about working in Malaysia, please visit:

https://drive.google.com/open?id=1_dJnlXIWpkCsytND6xxieJPsgjdPTFo1

YOU will be part of a telephone customer service team of one of world’s largest premium coffee brands with annual sales exceeding 3 billion Swiss francs. You will be responsible for:

• Handle inbound/outbound enquiries, feedback and provide resolutions to customers over the phone or via emails relating to renowned product 
• Provide accurate and efficient support work relating to the renowned coffee products 
• Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently to achieve the overall contact centre objectives. 
• Obtain customer’s details and ensure all information are accurately and promptly keyed into our customer database for all transactions. 
• Actively promote and educate customers on the use of self-help and digital services and en- hance customer satisfaction.

How To Apply:

Please email resume to : hwgz01 @gmail.com

For more information about the job or company please contact

LINE: dd_44968 or Kakao: dd44968

Employment Package:

• Salary: MYR8500 ~ MYR9500 
• Monthly KPI Incentive: MYR500 
• Shift Allowance: 
• Day shift RM10.00 per day
• Night shift RM25.00 per day

Relocation assistance:

• Work permit 
• Flight Ticket to Malaysia
• Airport Pickup
• 30 days hotel stay

Other Benefits:

• Annual leave: 14 days 
• Medical leave: 14 days
• Public Holiday: in lieu 
• Staff medical insurance
• 3 weeks training provided