Customer Service
Merx Max Limited
- Company Industries：Financial Services
Job Information
- Post Date：2018-04-28
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time
- Job Function：Receptionist Secretary Customer Service - Supervisor/Officer
Job Description
Job Responsibilities:
l Receive and handle customer enquiries by email or phone
l Listen to audio and handle case based on customer voice mail
l To follow up customer enquiries especially campaign related
l Prepare report for manager review
l Provide day to day administration support to the team such as data entry and update report
l Handle reception duties
(Fresh graduate is also welcome)
Job Requirements:
l Certificate /Diploma holder or above
l 1-2 years solid experience in customer service / reception
l Effective time management, able to complete tasks with priorities and within tight deadlines
l Well-presented & strong sense of initiative, and able to work independently
l Good command of written and spoken English, Cantonese and Mandarin
l Enthusiastic, passion, can-do attitude with drive to continually learn and improve
l Proficiency in MS Word, Excel, PowerPoint, English & Chinese Word Processing
l 5 days work
Benefit:
l 5-days work
l Bank holidays
l 14 days Annual leave
l Discretionary Bonus
l MPF
l Intensive on-the-job training program
l Excellent career development opportunity
Company Info
Merx Max Limited, an innovative and a professional fin-tech company located in East Tsim Sha Tsui, is committed to developing this industry in leaps and bounds. Our vision is to provide business platform with high quality to customers. We, such as a warm family; We, work with a CREATIVE and ENERGETIC team.
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