Duties and Responsibilities

• Responsible for a full spectrum of secretarial and administrative support for the school.
• Arranging group classes efficiently and assign students to their suitable time slots.
• Dealing with enquiries from parents and visitors at the desk and on the phone.
• Preparing invoices and keep track of students' payments. Bookkeeping knowledge is preferred.
• Ability to handle complaints and minor problems in a professional manner, always with due respect towards third parties.
• Managing filing systems and handling payments.
• Coordinating appropriate follow-up actions on behalf of the school.
• Translating school-related documents for internal use (English to Chinese).
• Conducting researches on academic information in Hong Kong at certain times.
• Respond incoming mail inquiries and assist with students' enrolments.
• Collect and process a variety of student and school administrative information and data.
• Train and supervise new secretary if hired.

Skills

• Excellent interpersonal skills, detail orientation, organizational skills and computer literacy, self-motivated, well-organized, efficient and able to work independently.
• Proactive attitude. Sales skills coupled with a strong sense of responsibility and ethics and detail orientation.
• Experienced in handling all aspects of administration with excellent communication skills in English and Chinese (Cantonese required, Putonghua is a definite advantage).
• Competent in computer applications such as MS Office and Google Apps. Ability to type at the established rate of speed. Competent in social media management is highly advisable
• Previous work experience in schools or language centres is preferred.
• Ability to deal and maintain a professional relationship with parents, teachers and students. Courtesy and respect towards third parties is a must. Able to work positively and effectively with internal and external parties
• Ability to understand students needs and concerns regarding the class assignment.