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Senior Executive, Client Management

DKSH Hong Kong Limited

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2018-04-26
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Others  Account Servicing  Others  

Job Description

Job Responsibilities:

  • Coordinate and prepare documents on business integration, including processes and system setup
  • Gather and report client operational results in comparison to KPIs set in service level agreements
  • Identify opportunities to expand services provided to clients, introduce additional values added services to clients and share leads with Business Development
  • Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely
  • Prepare, manage and schedule business communications and business review meetings with clients' management teams
  • Identify and support streamlining of existing business processes to ensure DKSH profitability
  • Act as a front-line DKSH representative to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate
  • Act as a DKSH representative to communicate relevant issues to clients' management teams
  • Perform ad hoc support to the management

Job Requirements:

  • Bachelor’s degree in Business Administration, or Supply Chains & Logistics
  • Minimum three years’ experience in a similar role
  • Demonstrate strong understanding of clients' industry/business/products
  • Strong client management, project management and communication skills
  • Strong analytical background and knowledge of statistical analysis methods
  • Proficiency in both written and spoken English & Chinese
  • Proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
 

We offer 5-day work week, performance bonus and attractive benefits including medical insurance to the right candidate.Interested parties please apply in full resume with current and expected salaries to People & Organization Department, DKSH Hong Kong Limited, 23rd Floor, Tower A, Southmark, 11 Yip Hing Street, Wong Chuk Hang, Hong Kong.

All personal data collected will be used for recruitment purposes only.  Candidates will be contacted within 2 weeks if the background and experience are closely relevant to the job requirement

Company Info

About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.
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