Responsibilities:

• Answer inbound calls regarding securities enquiries and provide solutions and information within the standard service time;
• Handle complaints and collect feedback/suggestions from customers;
• Prepare marketing materials and coordinate marketing program logistics;
• Maintain customer database;
• Compile reports;
• Support tasks as assigned.

Requirements:

• Tertiary education;
• 6 year’s working experience in securities firm, bank or customer services;
• Exposure in sales administration support and marketing coordination would be an advantage;
• Multi-tasking and good coordination skills;
• Well-versed in both spoken and written English and Chinese, including Putonghua; and
• Conversant with MS Office applications and Chinese Word Processing.

We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK, or by clicking Apply Now. Please quote reference on your application.

Information provided will be treated in strict confidence and only be used for recruitment purposes. 

越秀集團成員 A Member of Yuexiu Group