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Customer Service Officer

ADECCO

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2018-04-27
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Retail Banking  Customer Service - Supervisor/Officer  Integrated Resort / Casino  

Job Description

Responsibilities

  • Handle inbound enquiry calls from members and high-net worth clients

  • Understand customer needs and provide professional advices

  • Provide solutions and route calls to respective department

  • Identify business opportunities through phone calls by up-selling

  • Follow up and conduct reports

  • Support in administrative and clerical duties

Requirements

  • Higher diploma or above in any discipline

  • Customer-centric with effective communication skills

  • Possesses with a can-do attitude, eager to learn and develop

  • Native in Cantonese, Fluent in English and Mandarin

  • Experienced candidates will be considered in a senior position

Benefits

  • 5 days’ work

  • Structured and comprehensive training

  • Career development

  • Qualification subsidies

  • Internal transfer

  • Medical and Dental insurance

Interested parties, please send your latest resume with current salary and expected salary through HERE

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

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