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Customer Service Assistant / 顧客服務員 / 顧客服務助理 (SUPER URGENT)

Feva Works IT Education Centre

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-05-11
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Others  

Job Description

工作範圍

  • 能以專業態度處理及解答顧客查詢 (電話、電郵、Walk-in等)
  • 一般文書處理工作
  • 處理收費工作
  • 處理中心日常運作

入職要求

  • 具良好溝通能力、客戶服務技巧,積極主動,能獨立工作及解決問題
  • 熟悉電腦文書操作及懂中文打字
  • 勤奮細心 , 誠懇有禮
  • 每週5天工作

 

Key Responsibilities

  • Handle incoming calls, incoming and outgoing mail/email, greeting guests/visitors
  • Maintain good relationship with and provide professional services to our clients
  • Provide administrative support to teachers
  • Handle the daily operation of the centre
  • Assist in other ad-hoc duties as assigned

Requirements

  • Good manner, aggressive, eager to learn new things, good communication skills
  • Excellent telephone manner with strong interpersonal and communication skills
  • Pleasant personality, courteous, positive attitude and good team work ethic
  • Immediately available will be an advantage
  • Experience in Education field will be an advantage


We offer attractive remuneration package. Please send application with detailed CV and expected salary to us

Company Info

FevaWorks is the market leader of IT Education in Hong Kong. We have won “The Microsoft Certified Partner for Learning Solutions (CPLS) of the Year Award” in 2008-2018 consecutively, “The Best IT Training Centre Award” in 2006-2018 consecutively from e-zone IT magazine. It shows the world the extremely high quality of training which we can provide.

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