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Customer Service Coordinator / Officer

Carnival Corporation Hong Kong Limited

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2018-05-14
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Tourism / Travel Agency  

Job Description

Responsibilities:

  • Efficiently and consistently handle incoming enquires by phone, email & walk in customers in a positive manner.
  • Follow up enquires/ bookings in an efficient, accurate and professional manner
  • Assist and support other departments and fellow team members if required 

Requirements:

  • Diploma or University Graduate, major in Tourism field is preferred
  • Travel industry knowledge and / or call center sales and service experience is preferred.
  • Good command of English & Chinese in both written and oral communication
  • Native Mandarin speaking is preferred
  • Fresh graduates who looking to establish a career in cruise industry will also be considered
  • Proficient in Microsoft Office – Words & Excel and Chinese Word processing
  • Self-motivated, energetic, passionate and detail-oriented
  • Immediate available preferred

If you are interested in developing your career in a cruise industry, please apply with detailed resume, recent photo and expected salary by  clicking "Apply Now".

Personal data collected will be used for recruitment purpose only.Applicants not having heard from us within four weeks from the date of this advertisement may consider their application unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Company Info

Princess Cruises & Cunard are the cruise lines under Carnival Corporation & plc.  Princess offers approximately 2 million passengers each year the opportunity to escape to the top destinations around the globe, aboard a fleet of 18 modern vessels. Cunard is one of the world's most recognized brand names in ocean travel with a classic British heritage.

In order to cope with the company development in Asia, we are looking for high caliber candidate for the following position:

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