Our client is a well-known family-oriented club house which provided excellent sport experiences, recreation and dining facilities. They are looking for high calibre candidates to join their F&B Front of House operation.

Responsible:

• Responsible for day-to-day operations of the restaurants including dining room, banquet, coffee shop.
• Lead, supervise and train the team to deliver high quality of customer service
• Ensure the whole operations are compliance with the food and work safety and hygiene inspection standard & requirement.
• Formulate, execute and review standard operating procedures for restaurant operations and ensure the execution effectiveness
• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
• Work closely with different internal department and pursue timely and effective communication

Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• 5 years solid supervisory experience in operations management in hospitality or club house industry
• Preferably full-service restaurant management experience in a high-volume high end/fine dining establishment
• Strong leadership, problem solving and decision making skills
• Energetic and outgoing personality
• Excellent communication, presentation and customer service skills
• Self-motivated, independent and able to perform multitasks under pressure
• Good planning skill, organized with strong numerical sense and business acumen
• Good command of written and spoken English and Chinese, fluent in Mandarin is a plus

We offer an attractive remuneration package to successful candidates. Interested parties please send your resume with expected salary and date of availability to info @ charterhouse.com.hk