Jobs Description:

• Monitor and manage public feedback from various channels by data analytics technology (e.g. R, Python)
• Assist in user acceptance test and provide feedback for GovHK portal and its online services
• Operate GovHK which provides support to the GovHK portal users (e.g. by liaising with 1823 and external helpdesk vendor) and compile related reports
• Provide support to various bureaus/departments on the adoption of the guidelines and standards
  
  

Jobs Requirements:

• Degree holder in Computer Science/ Information Technology/ Management/ Data Statistics
• At least 3 years working experience in website management/ data analysis/ helpdesk/ system implementation
• Solid experience in helpdesk operations and online service rollout
• Solid experience in different aspects of system implementation, including preparation of requirement specification, management of system development, outsourcing, management of system development and maintenance support
• A team-player who is industriousness, self-motivated with positive attitude and interpersonal skills
• Strong communication, analytical and problem-solving skills

Interested parties, please email your application with C.V. and expected salary

by clicking the "Apply Now" button

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