Responsibilities

• To communicate with customers via various channels such as phone calls, email and ticketing system accordingly
• To response promptly to global customer inquiries or complaints in a timely manner
• To identify customers’ needs to achieve satisfaction
• To prioritize the alert and complaint and may escalate to technical support if required
• To handle ad hoc assignments and projects as assigned    

Requirements

• Higher diploma or above (Fresh Graduate also welcome) in any disciplines
• Fluent in Cantonese, Mandarin and English
• Good telephone manner
• Be patient and work as a team
• Willing to be on shift

We offer:

• Competitive remuneration package including attractive salary plus performance bonus
• 5-day work
• Medical Insurance
• 14-day annual leave
• Free lunch
• Comprehensive on-job training program

Interested parties please send your full resume with date of availability, present and expected salaries to our email hrm @M800.com

Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.