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Support Officer

Taylor Coulter

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2018-05-16
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:HK$17,000 - 25,000 /month
  • Employment Type:Full Time
  • Job Function:Hardware  Support  Security  

Job Description

Our client is a global supplies and services provider. As a result of expansion, they are looking for a Support Officer:

 

Job Responsibilities:

  • Support and maintain Helpdesk analysis
  • Provide incident reported or proactive maintenance alerts
  • Perform and troubleshooting first tier support
  • Provide hardware maintenance such as hardware replacement
  • Follow up the case and provide regular updates until it is closed.
  • Support VMware and Operating System operation upon request / mutually agreed schedule.
  • Provide Active Directory (AD) support
  • Delivery managed services to end- users by Phone/ E-mail
  • Perform system and hardware updates, upgrades and monthly check up

Job Requirements:

  • Diploma in Computer Science or related discipline
  • Minimum 2 years support experience in IT industry
  • Good command of both written and spoken Cantonese, English
  • Fresh Grad will also be considered

To apply for this role, please click the "Quick Apply" below or send your full resume by MS word format.

 

Only shortlisted candidate will be notified. Personal data collected by job applicants will be kept in strict confidence and used for recruitment purpose only.

Company Info

Taylor Coulter, established in Australia, offers professional human resources solution in permanent, temporary staffing and outsourcing services. Our Hong Kong office specializes in industries including Information Technology, Banking & Finance and FMCG sectors. Our Consultants are all experienced recruitment professionals in specialized industries who possess strong network and business knowledge to provide the best practice for our candidates and clients.

Our vision is to be recognized as a trusted best practice people solutions partner, offering the most comprehensive range of staffing services in the APAC region.

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