Responsibilities:

• Handle telephone calls and general enquiries from customers
• Communicate with service provider on orders status
• Maintain the client information database
• Handle and follow up customer and reseller enquiries
• Provide training to resellers and onsite training to customers
• Carry out any other duties assigned by the Customer Services Manager
• Outdoor work may be required

Requirements

• F.6 or above, fresh graduate will also be considered
• Experience in payment gateway (e.g. WeChat, Alipay) operation is an advantage
• Good command of phone manner and customer service skill of both spoken and written English, Cantonese and Mandarin
• Self-motivated
• A team player with good interpersonal and communication skills
• Positive, mature, friendly, outgoing and able to work under pressure
• Be able to take shift duty in future (Five-day work week)

We offer a good environment and opportunities for candidates to develop their career path. 

Interested parties please send your application together with full resume stating your current and expected salary as well as date available by clicking APPLY NOW.

(Personal information collected will be treated in strict confidence and used for recruitment purpose ONLY)