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Customer Service Officer Trainee (Permanent/Contract)

Excel Technology International (Hong Kong) Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-05-04
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Contract, Permanent
  • Job Function:Software Development  

Job Description

Duties

  • Provide quality customer service to all of our customers through phone and email on our software and services
  • Register calls to logging system and give initial support to customers
  • Provide training to customers on use of software products
  • Other duties as assigned by Manager

Requirement

  • Excellent interpersonal and communication skill
  • Good team player and willing to learn
  • Self-motivated and able to work independently
  • 1 year of post-graduation working experience preferred
  • Customer Service experience is an advantage
  • Hands-on experience with MS Office
  • Fluent in Cantonese
  • Good spoken and written in English
  • Knowledge of Mandarin is an asset

Qualification

HKDSE or above

 

Company Info

Excel Technology International (Hong Kong) Limited is a leading consulting & software solutions provider to the banking and finance sectors. Established in 1988, and headquartered in Hong Kong, Excel currently has over 500 IT professionals across Hong Kong, Taipei, Shenzhen, Guangzhou, Shanghai, Hangzhou, Beijing, and SE Asia.  Over the past 30 years, we have developed a specialization in providing enterprise software development and e-Commerce solutions to financial institutions. Due to our business expansion, we are inviting high caliber candidates to join our teams handling increasingly challenging projects.

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