Top Level Corporation Limited (TLC) is one of the biggest data security solution provider in Hong Kong for over 15 years.  It commits to protecting the security, privacy and integrity of clientele's business information, leveraging on the digital signing and encryption. To give users a peace of mind in electronic data and communication. We are looking for creative and self-motivated high caliber to join us for the following position:

Responsibilities:

• Handle end user requests, provide helpdesk support
• Handle hardware and software setup, configuration, testing and support (Office or Client site)
• Troubleshoot relevant system hardware and software 
• Provide first level support, diagnose and resolve any issues regarding customer system
• Perform ad-hoc projects as assigned (Office or Client site)

Requirements:

• Diploma/High Diploma or above in Computer Science or equivalent
• At least 1 years’ experience in the control and operation of computer systems such as Windows, helpdesk / computer network operation or PC/ LAN support services
• Experience of mobile device support would be advantage.
• Responsible, independent, self-motivated
• Willing to learn and work under pressure
• Good command of spoken & written English & Chinese (Cantonese and Mandarin)