Key Priorities include:

Leads sales efforts to develop business plans while sustaining sales growth and promote ACDL Brand and services. This position is responsible to recommend taylor-made commercial plan and monitor execution.

• Driving full sales cycle, expanding business with the existing client portfolio (selling new/renewing existing contract), proactively identify sales opportunities based on client strategic priorities and networking with Brand and Retail departments.
• Develop business plans to sustain sales growth and determine

           development strategies for targeted customer segments

• Identify and develop client portfolio through a targeted business

           development approach linked with the company’s overall strategy.

• Close collaboration with Learning & Development and Market Analytics teams to drive seamless delivery to clients.
• Validate the project briefing prior to project execution and communicate closely with the designated departments.
• Monitor customer satisfaction

Key success factors will require:

• Be a “Brand Ambassador” promoting ACDL unique value proposition.
• Strong sales leadership including: prospecting, building comprehensive commercial proposal estimating financial return; proposing, presenting and discussing solutions with Executives and other decision makers in Retail Operation, Marketing, HR organizations across Luxury, Fashion, Cosmetics, Beverage industries.
• Ability to build enduring relationships with Retail, Marketing and HR decision makers – truly passionate relationship developer.
• Excellent problem solving, good analytical skills and solution oriented
• Very good client-facing and presentation skills
• Strong affiliation to sales personas and develop sales strategies
• Financial understanding (eg. P&L, EBITDA) and how this relate s to business access
• Excellent at consultative selling
• Ability to speak at external forum
• Strong collaboration and networking skills

Core Job Responsibilities

Earning Client Trust / Building Relationships

• Build and maintain strong networking and engagement with key players & decision makers across broad base of client targets.
• Confidence & credibility to talk to a wide range of decision influencers.
• Demonstrable knowledge of Consumer brand and Retail industry, understanding how trade and business needs are changing and how ACDL solutions can help solve client business issues.
• Full understanding of ACDL portfolio and interconnectedness of different solutions.

Understanding Client needs

• Has a deep understanding of customer business models (4P’s) and can challenge the way customers’ view their business.
• Clearly understands the needs of different client end – Management, Retail, Marketing, HR and Retailers and how a particular solution can deliver outcomes.
• Leads final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.

Sales Management

• Deployment of necessary solutions around persona's as part of sales planning process.
• Able to drive team towards sales targets, has visibility of all opportunities and risk, ensures the team has tight pipeline and proposal tracking systems.
• Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of ACDL Sales Effectiveness products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.

Planning & Forecasting

• Owns the business plan: financial target submission on hand/pipeline.
• Takes overall accountability for business planning and implementation.
• Tracks the financial performance of clients.
• Sound understanding of profitability and EBITDA and how this relates to all proposals.

Team Management and Collaboration

• Manage a team of two assistants
• Team Management (including day-today management, check-ins, one to ones etc.) Coaching and training of others on the team.
• Prepare concrete and motivating briefs (price, products, material).
• Closely work with the different department while issuing monthly

           reporting on performance criteria’s

• Keep a database of competitor intelligence relevant and accessible

Experience and Knowledge required

• 6+ years’ minimum experience as retail and/or sales professional in the luxury and/or premium industries.
• Knowledge in sales processes.
• Good knowledge of Study Analytics, Learning & Development, Digital Learning Experiences and Execution support
• Sensitive to the Brand, Retail and Luxury Industry
• Multi-tasking capabilities
• Persuasive and excellent communicator for external and internal relationships
• Strong analytical approach
• Excellent business English and Mandarin is a plus?
• Proven business and entrepreneur acumen
• Strong analytical skills