Client Account Manager
Appco HK Limited
- Company Industries:Others
Job Information
- Post Date:2018-05-08
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Business Development Marketing - Brand / Product Management Account Servicing
Job Description
JOB PURPOSE
Act as liaison between key stakeholders as well as executer of strategic direction for clients and sales team to ensure the campaigns are managed effectively.
KEY ROLES & RESPONSIBILITIES
Planning and Strategy
- Identify gaps with existing campaigns and key actions required
- Increase the productivity of the sales teams and internal teams
- Discover new ways of enhancing campaigns (lateral thinking)
- Demographic and trend analysis of target markets to enhance sales team’s productivity
- Review critical numbers with clients, sales managers, and General Manager
- Participate in management strategy meetings
- Ensure there are clear operational guidelines in place for all areas of the campaign
- Co-ordinate with different departments regularly and provide update
Financial and Compliance Management
- Understanding of the legal and financial environment relevant to the organization to find a win-win situation for all stakeholders
- Able to understand sales figures and interpret critical numbers and analyze trends
- Negotiate contracts and payment schemes
- Ensure all practices and guidelines are compliant with local laws and policies
- Highlight and escalate to the GM any risk areas identified that could have an adverse effect on the client, company, or sales team.
Administrative
- Regular reporting to provide feedback to clients and sales teams including inventory management
- Daily, weekly, monthly, and quarterly reporting on campaigns and critical numbers
- Review monthly and quarterly priorities and objectives
- Improve the quality and functionality of reports
- Professionally update and manage the clients for everything
- Lead the investigation for any complaints from clients
KNOWLEDGE AND SKILLS
- Experience in client servicing role
- Excellent stakeholder management
- Attention to detail
- Very strong analytical skill
- Strong in numbers
- Operationally strong in Microsoft Office
- Organized and able to work in fast-paced environments
- Excellent spoken and written communication (Chinese - Cantonese/ English)
- Less experience will be consider Assistant Manager
EDUCATION / QUALIFICATIONS
- Bachelor of Business Administration/Marketing/Economics
ANY OTHER ATTRIBUTES
- Determined, willing to take on challenges
- Innovative thinker and problem solver
- Detailed minded
- Proactive
- Comfortable presenting
Company Info
“The future belongs to those who believe in the beauty of their dreams.”
Appco Group Asia is one of the largest outsourced Sales & Marketing Company in the world, with 900 offices in 26 countries and unrivalled reach across Asia. As the leading expert in face-to-face marketing, its expansion was made across Malaysia, Singapore, Indonesia, Thailand, the Philippines and Hong Kong.
Youtube: https://www.youtube.com/appcoasia
Facebook: www.facebook.com/appcoasia
Regional website: www.appcogroup.asia
Contact
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