Responsibilities:

• Responsible for handling incoming calls, greeting guests, appointment bookings, billings and daily clinical services
• Confirm appointment schedules and follow up phone enquiries
• Handle patient registration and service management
• Provide excellent service experiences to all our guests
• Ensure the reception area is clean, tidy and hygienic

Requirements:

• DSE / F7 or above with minimum 1 year relevant experience
• Clinical working experience preferable
• Fluent in English, Cantonese and Mandarin
• Excellent telephone manners and communication skills
• Willingness to learn, pleasant, customer-oriented and a good team player