Business Development and Office Manager

Business Development and Office Manager works to develop new and potential accounts. This person works with prospective clients to explore the strengths and weaknesses of their current service program, and works with a team of operators to develop and implement an effective sales strategy for either an individual or within ecosystem and is responsible for the orchestration of the sales process, including the implementation and transition process for new business.

Requirements:

• 5-10 years’ experience, in Business Development/Sales.
• Bachelor’s degree a plus but not required.
• Experience in professional services, financial, or other related fields a plus.
• Strong presentation skills and communication.
• Build relationships with existing and new clients to maintain present sales and to facilitate add-on business and services.
• Represent Company at conferences or at delegate meetings and trade      
• Organizations
• Able to manage office operation on a day to day basis.

Essential Duties:

• Develop and execute a variety of comprehensive sales plans, both long and short term, to sell new business.
• Own the information base on prospective clients.
• Write proposals that are detailed, innovative, lively and customer-oriented.
• Achieve new sales goals by managing and directing the sales process.
• Effectively identify and qualify prospective customers.
• Develop an extensive knowledge of the company’s programs.
• Develop a quality proposal that meets and exceeds customer’s desires.
• Think and plan strategically and work effectively with the operations teams to achieve the budgeted results.
• Negotiate contracts and manage the transition process to ensure the proposal commitments are delivered.
• Report direct to the Chairman

Additional of Duties:

• Manages the business operations including administrative staff, sales management, and support staff.
• Responsible for the activity and goal development of all administrative staff- Secretarial Assistants, Administrative Assistants and support team. 
• Continually evaluates staff performance in various ways including quality audit checks and monitoring schedules

Performance Requirements:

• Skill in exercising a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives. 
• Ability to communicate well both verbally and in writing to diverse populations. 
• Knowledge of the principles and practice of employee development sufficient to ensure organizational productivity.
• Skill in establishing and maintaining effective working relationships with employees, patients, various healthcare organizations, vendors, insurance carriers, and the public. 
• Strong customer service.
• Knowledge of office management techniques and practices.  
• Proficiency in Microsoft Outlook, Word and Excel.
• Mathematical ability sufficient for budgeting and completing detailed projections, cost reporting and growth projection.
• Ability to maintain confidentiality of sensitive information and proprietary business plans.
• Skill in supervising, evaluating, and coaching staff. 
• Strong organizational skills and reasoning ability. 
• Ability to provide own transportation between regional and Boston offices as needed. 
• Knowledge of insurance company operating procedures.

Education and Experience:

• Bachelor’s degree strongly preferred.
• Prior experience selecting, hiring, training and evaluating the performance of employees.