Key Responsibilities

The incumbent will be posted to the Licensing Section to handle the following:

• Handle normal and problematic licence applications, including data input and forms vetting
• Contact applicants for information about the applications by phone, letters and/or emails
• Handle enquiries regarding licence application and provide administrative support for the Licensing Section
• Coach new and temporary clerical staff

Requirements

• 5 passes in the HKCEE including Chinese Language and English Language (Syllabus B), or 5 subjects in HKDSE attaining the level specified below:
• Level 2 in English Language and Chinese Language, and Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects, or equivalent
• At least 4 years’ relevant working experience
• Proficiency in software applications (MS Word, Excel, Powerpoint, Access and Chinese wordprocessing)
• Meticulous and self-motivated
• Mature personality and good customer service skills
• Able to work overtime and under a tight deadline

Terms of Appointment

Competitive remuneration package commensurate with the selected candidate’s qualifications and experience will be offered. The appointee will initially be offered a 3-year contract, subject to renewal upon satisfactory performance and the service needs of the Authority.

Application Procedure

Applications with full resume indicating your current and expected salaries and your public examination results should be sent to: Human Resources Section, Estate Agents Authority, 48/F Hopewell Centre, 183 Queen’s Road East, Wanchai, Hong Kong or via email by clicking "Apply Now" not later than 25 May 2018. Please mark “Private and Confidential” on the envelope.

Candidates who are not invited to attend an interview within 6 weeks from the closing date may assume their applications unsuccessful. Applications may be considered for other suitable positions within the Authority. All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER