Salesforce Business Analyst / Administrator

 *Work for an Australian ASX 200 listed organisation

 *An exciting globally diverse role based in Hong Kong, Singapore, 
     Sydney, or Perth

 *Global education provider with strong corporate values

The Salesforce Business Analyst/Administrator will be responsible for providing support for CRM users, developing new initiatives, training and reports within Salesforce to improve business intelligence.

They will assist the CRM Application Support Analysts in collating and identifying business requirements, issues and opportunities for systems and processes improvements.

This position will also be responsible for building and maintaining strong relationships with key stakeholders, user representatives and project team to drive user adoption, training and engagement.

The candidate we seek will ideally have the following:

 *Qualification in Business, Marketing or related discipline.

 *Minimum 2yrs experience as dedicated Salesforce Business Analyst 
      and/or Administrator

 *Salesforce certified Administrator (ADM201 minimum)

 *Ability to communicate in professional English both written and verbal

 *Working knowledge of CRM and other business intelligence/analysis  
      tools

 *Experience as an analyst in marketing, sales or related field

 *Excellent analytical and troubleshooting skills or product support
    experience

 *Strong computing skills including Microsoft Office (Word, Excel,
    PowerPoint) and Internet research skills

 *Strong numeracy and data analysis / interpretation skills including key
    performance measurement and return on investment (ROI)

 *Demonstrated ability to operate independently, set priorities and deliver
     on time

 *Highly developed communication and relationship management skills,
    including building working relationships, displaying qualities that
    encourage positive communication and trust.

 *Ability to engage users, understand needs and deliver training to build
    confidence and skills of users

What we can do for you:

 *Career progression and development pathways

 *Collegial and collaborative environment with a commitment to education

 *Mobility within the business and global locations

 *Health & Wellbeing initiatives for you and your family

 *Employee Assistance Program available to employees and their
    immediate family members

 *Supporting your continued personal development through our staff
      Study Assistance Program

RESPECT. DRIVE. ADVENTUROUS. GENUINE. RIGOUR. CONVICTION.

Who we are:

Working at Navitas, you will be part of a truly global organisation, powered by a diverse and talented group of over 7,000 colleagues. From teachers to marketers, IT professionals and corporate administrators, Navitas offers a variety of career choices across our 120 + colleges and offices around the world, with locations throughout Australia, North America, Europe, Africa and Asia.

We are proud of the culture we have developed in Navitas – one that is driven by our values and our aim for a positive experience for all employees in our workplace. As an organisation, we promote diversity, flexibility and equal opportunities. We strive to create a safe, positive and engaging experience for all of our employees, wherever they sit in the organisation, and wherever they are located in the world.