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Customer Service Coordinator (Toys & Materials Division)

CMA Testing and Certification Laboratories Limited

  • Company Industries:Laboratory

Job Information

  • Post Date:2018-05-17
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Laboratory  Others  

Job Description

Responsibilities:

  • Provide customer service support by following up test requisitions or orders;
  • Handle incoming customer inquiries and complaints in a courteous manner;
  • Maintain good relationship with customers;
  • Assist in sample breakdown and quotation preparation;
  • Assist in preparation of test reports by drafting and checking the results;
  • Perform any other ad hoc projects as assigned.

Requirements:

  • Higher Diploma or above in Chemistry or other science related disciplines;
  • With customer service experience in laboratory testing and knowledge of TOYS sample breakdown are an advantage;
  • Initiative, well-organized with excellent communication skills;
  • Willing to work under pressure and overtime;
  • Good PC Knowledge in MS Word, Excel, PowerPoint & other PC applications;
  • Good command of spoken & written English and Chinese (Mandarin);
  • Fresh graduates will also be considered;
  • Immediately available is highly preferred.

 

We offer attractive remuneration package and excellent career opportunities to the right candidates. Interested parties please send your full resume with availability, current and expected salary and our reference code (T&M-2018-001) to HR department.

Welcome to visit our company website www.cmatcl.com for more information.

We are an Equal Opportunities Employer and welcome applications from all qualified candidates. All Personal data collected will be kept in strict confidence and used for recruitment purpose only.

 

Company Info

CMA Testing, a well-known third party assurance body, specializes in testing, inspection and certification services. Worldwide networks have been spreading out rapidly to 12 global footprints locating in Asia, Middle East, Europe, North America. Our number of professionals is growing up while our service scope and service sectors are expanding.

Being a HOKLAS accredited third-party laboratory and HKIAS accredited inspection body, we are serving every party within a supply chain of every industry with our total solution regardless of locations, meeting the testing, and inspection needs of manufacturers, traders and buyers around the world.

CMA Testing also assists enterprises in upgrading and transforming to cope with the future development. With the emerge of new brand image, CMA Testing will develop diverse business solutions to respond to the needs of the market in alignment with the company’s new core values – A Better World, Passionately Curious and Perfectly Scaled. In the coming future, CMA Testing will place focus on Technology Commercialisation, DNA Testing and Green Finance Service.

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