Job Description

• Responsible for handling customers’ inquiries via email and other online shopping platforms
• Resolve customers’ complaints and provide appropriate solutions professionally with the right tone and attitude
• Achieve performance goals and objectives to provide an exceptional customer experience.
• Willing to help in different areas and support all members of the team
  

Job Requirements

• Good written & verbal communication in English and organizational skills
• Proficiency in MS Word & Excel
• Strong customer service orientation
• Detail-oriented with a high degree of accuracy
• Able to multi-task in a fast-paced environment
• Fresh graduate will also be considered