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客戶服務代表

ICBC Credit Card Centre (Int'l)

  • Company Industries:Banking

Job Information

  • Post Date:2018-04-26
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Others  

Job Description

工作职责:

  • 處理信用卡相關的電話呼出和電話接聽;
  • 為客戶提供優質的查詢及業務辦理服務;
  • 處理客戶申請信息及文件補錄等工作。

Key Responsibilities:

  • • To handle credit card inbound and outbound call;
  • • Provide good customer service on handling customer requests/enquiries;
  • • Follow missed information and documents for new applicants.

 


任职资格要求:

  • 中五以上學歷;
  • 粤语、英语、普通话流利;
  • 有客服經驗者優先;
  • 有良好的溝通能力;
  • 進取心強,能獨立完成工作,具有團隊合作精神。

Requirements:

  • • Form 5 or above ;
  • • Fluent in Cantonese, English and Mandarin;
  • • Collection or Customer Service experience is an advantage;
  • • Good communication skills;
  • • Self motivated, able to work independently and a good team player.

 


We will offer an attractive remuneration package to the qualified candidate. Please email your resume to us with your expected salary per annum and contact telephone number by clicking "Apply Now"

All applicants will be treated with strict confidence.

Company Info

工銀信用卡中心(國際)是中國工商銀行總行設在香港的一個專門為全球工商銀行海外分行、子行(大陸除外)提供銀行卡(信用卡、借記卡、預付卡)服務,及中、後台集中運營、風險及營銷方面的管理與支持部門。我們誠邀您的加入。

ICBC Credit Card Centre (Int'l) is a Department of ICBC Head Office located in Hong Kong, we will make efforts to support all overseas subsidiaries to develop our ICBC card (credit card, debit card, prepaid card) and business in the world (exclude china), we would like to invite qualified professionals to join us.

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